Meet the team
Master and CEO
Ann is the first female Master in the almshouse’s 400 year history. She has overall responsibility for the wellbeing of the Brothers, the charity’s strategic direction, and its financial future. Previous roles include Chair of the London Cycling Campaign and 20 years as Secretary-General of the Franco-British Council, after over 10 years in sales and marketing for IBM and Toshiba.
As the chaplain Robin has oversight of the running of the Chapel, a working church with daily services attended by some of the Brothers, and where members of the public are welcome too. He also works as part of the health and wellbeing team, where he has varied pastoral duties and where he nurtures the prayer life of our community.
Director of Operations
Julian is responsible for our portfolio of residential and commercial property lets both ‘within the walls’ and beyond the site. He oversees the team managing the maintenance of the buildings and grounds, as well as the Museum and Learning Centre. Previous roles include 8 years as Deputy Director of The Almshouse Association, the UK support charity for some 1,600 almshouses.
Dominic's focus is attracting funds, grants and donations for the charity to finance the future conservation of the Charterhouse. He joined the Charterhouse in 2011 and was responsible for securing the funding for, and managing, the major ‘Revealing the Charterhouse’ project. Previously Dominic has worked as a Development Director for over twenty years, after a career in professional theatre.
Director of Health and Wellbeing
Karen is responsible for the health and wellbeing of all the Brothers as well as people living in the Queen Elizabeth II Infirmary. She manages the Domiciliary Care team which is registered with the Care Quality Commission. Karen joined the Charterhouse in 2017 having previously run her own management company, prior to which she was Operational Director at Choice Support.
Director of Finance
Beth is a Chartered Accountant and manages every aspect of the Charterhouse finances. She has been Finance Director since April 2019 after serving as Head of Finance and Financial Accountant since 2016. Beth has over 12 years’ working experience, and before joining the organisation she worked for various charities with turnover ranging from £1m to £96m.
Head of HR
Leslie joined the Charterhouse in October 2017 to create and optimise people processes, and provide support to senior leaders, managers and employees in Recruitment, Contracts, Organisation Development, Technology, Compensation & Benefits, Performance Management, Employee Relations, and Learning. Previously Leslie worked in HR for over 15 years, mainly in small and medium-sized organisations and with similar broad remits.
Steven’s role is to manage, promote, and be responsible for the efficient operation and maintenance of the technical services for all buildings on the Charterhouse site, and assisting the Conservation, Health & Safety Advisor in operating the safety management system. Steven has almost 40 years’ experience of estate and facilities management for major NHS and private health organisations.
Museum, Collections & Learning Manager
Gabby manages the museum operation including visitor experience, retail and tours, and has responsibility for care and management of the collection of historic objects. Gabby also manages the learning programme for schools, colleges, adults and families, sharing stories of our remarkable history. Gabby joined the Charterhouse as Executive Assistant to the Chief Executive in January 2018 from the same role at the National Portrait Gallery.
Head of Events
Miko manages all aspects of venue hire here at the Charterhouse. He oversees the multiple logistical aspects of corporate and private events, weddings, photoshoots and filming, all delivered to a very high standard, with creative flair, and attention to the smallest detail. Miko has 10 years' experience of senior event operations management, training in customer service and corporate hospitality.
Maya is responsible for liaising with clients, producing quotes and the smooth delivery of all events at the Charterhouse. As an interior and spatial designer, she has a special talent for working with clients to achieve the perfect overall look for each of the rooms and spaces. Maya joined in 2019 and has over 10 years’ experience of managing busy events calendars in the hospitality business.
Holly is responsible for managing all the Volunteering that happens on site. We currently have six strands which range from Learning to Gardening and Collections work to Befriending. Holly has a background in Archaeology, and currently works here two days per week, spending her other days working with the British Museum, and the Museum of the Order of St John.
Charlotte is responsible for all our communications, including PR, marketing, social media, and brand management. She joined the Charterhouse in May 2018 having worked championing social enterprise and Fairtrade for 16 years with Divine Chocolate.
Clerk to the Brothers
Buzz is responsible for all aspects of administration regarding the Brothers, from application stage through to end of life arrangements. She liaises between Brothers, Governors and staff and organises a variety of activities and events of interest to the Brothers. She has been a private resident at the Charterhouse for 15 years, and knows its residents and organisation well. Buzz is covering for Hannah Crane who is on maternity leave.
EA to the Master, and Clerk to the Governors
Originally from Northumberland, Rowena is a very experienced Executive Assistant having previously worked for educational and charitable institutions including The Royal Opera House and the Ark Network where she supported the Board of Governors. Prior to being an Executive Assistant, she worked as a secondary school teacher of English for over 5 years.